Our belief is that Village life should fully support you living in comfort. Your lifestyle and unique needs are discussed with our Village Manager and together you decide on a level of care that is customised to suit you. All decisions regarding your care at Rosedale are made with you (and your family).
Rosedale Village care packages include your meals, cleaning and laundry services, personal assistance and healthcare management. These are all made possible with our attentive and qualified staff.
As your needs change our services are adapted to provide additional support that subtly enables you to live as you wish. This means that when you choose Rosedale Village you choose a home that can care for you without having to move.
If a high level of care is required our residents also have preferential access to our own 34 bed hospital unit. At Rosedale Village we can provide higher levels of care when required for most needs.
Although our dad's stay was a short one we felt that you and the staff were so kind. You received and welcomed dad with open arms. For this we will be eternally grateful.
Warm regards Linda, Norma and family
To all the staff at Rosedale, Thank you for making me feel so welcome and for the many kindnesses I have received since being here.
I firstly wanted to say how much I appreciated the love and care Dad and I received over the last 4 months in particular...
We would like you to meet us before we meet you. Here are some of our highly trained and qualified staff members to introduce themselves.
Michael recently re-joined Rosedale as our Village Manager.
With qualifications in Finance and General Management his career initially tracked along management roles for financial institutions and smaller mid-sized business. In 2009 however, he jumped at the opportunity to leave the Corporate world to work for the first time in the Residential Aged Care sector. Michael says "I do not know of any other industry where one can experience - every day - a sense of purpose and satisfaction in the care & support for those who need it and deserve it."
When he is not at work Michael will probably be involved in sport somewhere within North Harbour region. He has been active in many local clubs be it rugby, cricket, golf, or most recently soccer. He invites anyone from our local community to contact him to discuss how Rosedale Village can assist in providing care and support to their family members.
What is an Occupational Rights Agreement (ORA)?
An Occupational Right Agreement (ORA) is the legal contract that gives a person(s) the right to occupy a residential unit in a retirement village. It sets out all the relevant terms and conditions, in compliance with the provisions of the Retirement Villages Act 2003 and the Retirement Villages (General) Regulations 2006.
What does the ORA cover?
An ORA covers all the key information about the Village and Village life. It explains the running's and procedures of the Village. The ORA includes management, and the rights and responsibilities of each party.
What is a statutory supervisor and what do they do?
- The Statutory Supervisor is an independent professional organisation approved by the Registrar of Retirement Villages who provide residents' protection and guidance.
- UCG Rosedale Village's Statutory Supervisor Service is provided by Covenant Trustee Services Ltd, PO Box 4243, Shortland Street, Auckland 1015.
What happens if I change my mind after I initially sign up to purchase an ORA?
You have 15 working days to be sure of your decision before it becomes unconditional.